He walked up to me, opened the door, pulled his ID out, handing it me and thanking me. I hope you told this story to their corporate office. After sitting on the app for 15 minutes talking to support, they were able to refund his money and I was able to get the jugs returned to the store. There were no other customers for him to be helping. It took me over an hour to finish. He ignored it each time. It took me a long time to brave Costco again! Posts by glossandcupcakes 2016-12-04 06:30:29 Attractive women: are dates/male attention as easy to come by as Reddit makes it seem? I knocked, he looked at me and seemingly acknowledged me, and then walks into another room. She works as a cashier, not known to be the career choice of intellects. I'm a really easy-going customer, but this really got my goat. Her drunk self couldn’t even figure out how to pull up the “chat” where I supposedly never chatted her Hell yeah I contacted support as soon as I could pull onto the next street and safely park & tell them that she was wasted. I think I can safely say I am someone's worst customer, and I am okay with that. Girls What Has Been Your Worst Nice Guy Experience? Took a no tip order because someone convinced me "sometimes you've got to do good and shop for those who don't have the means" and I wanted to "help out." For some reason, I guess I was in a bad mood with nothing better to do, I refused to hang up. I also went back to the site and wrote my own testimonial (placed in the "pending" until verified) - I'll be interested to see if it goes up, since they have very few testimonials on their site if you look at the full list, and from what I saw they were all positive. I could see him through the screen door and waved, thinking he'd come out with his ID, but he was still inside when I finished. I scheduled a few hours in a small town about 30 minutes from my home because it was the only area with hours sitting available. Kay Jewelers is my worst customer service story. I needed two carts. She was the account owner and had not authorized him to access it. “Yea I don’t want that bro”. According to a survey of U.S. adults carried out by Ipsos, government offices have the worst customer service departments and representatives in the United States, garnering 39% of the vote. (Reddit Stories) Share your own funny and best stories about this post/thread below in the comments! Below are two experiences that come to mind for me. I don't take alcohol orders anymore. Simple enough order with a few bottles of wine. Diners share 22 of their worst restaurant experiences Hobbitlover . So after about 30 minutes of them leading me on they just stopped picking up the phone at all. I suppose they wanted to wait me out and hope i would hang up. That's pretty impressive stupidity right there. (Reddit Stories) Share your own funny and best stories about this post/thread below in the comments! We go to Kay the following day. The worst part was he then has the nerve to give me a 2 star review. Bank of America has most of its customers complaining of fraudulent activities and general lack of concern for its customers. What is your worst customer service experience as a customer? I walk expecting them to be swamped but there are just 4 or 5 guy in the store eating stale donuts. I called him again. At this point I had been waiting on his porch for almost 10 minutes. I smoked the guy's mailbox looking at a big titty jogger. Guy was communicative and friendly while I was shopping. It was 45 items! When he bought me an engagement ring, he asked to see rings he knew I’d like - in size 7. She told me to go to an eye doctor. Had a customer who ordered 6 jugs of glacier brand water. By using our Services or clicking I agree, you agree to our use of cookies. $9 no tip. Then she asks about the margaritas & I tell her they were out of stock. When they’re bad, we tell others with fervor!Here are 11 amazingly terrible customer service experiences so cringe-worthy you’ll be glad they didn’t happen to you! The manager upon be… Was eating at a Chinese restaurant where you order rice by the bowl. What is the WORST customer experience you've ever had? What Is The "Worst Meeting The Dad" Experience? Why didn’t you just refund them at the door and not deal with support? This is where the asskissing starts. I waited on hold for at LEAST 45 minutes, maybe over an hour. Before we were married, my detail oriented husband went to great lengths to discreetly discover my ring size. Messaged her about possible replacements for literally everything and still absolutely no response. Eight of the 10 retailers with the worst customer satisfaction were also among the top 20 retailers in U.S. sales in 2012, according to the STORES Top 100 Retailers. Press question mark to learn the rest of the keyboard shortcuts. I wish I had the money to give you Reddit Gold for this. It went from being the worst customer service experience ever to one of the best in less than half an hour. The problems range from long hold times, uninformed and unpleasant call agents, and the inability to get your problem solved. I grew increasingly frustrated, repeating myself over and over again, until she finally just walked away from me while I was talking, then said to a coworker, "can you go deal with that girl over there?". Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. Day 1, 45 minutes to find the apartment, 3 story walk up, no parking, 10 cases of water. Wrong. Still no answer. Maybe it would have helped. I went in recently because a paperwork snarl got out of hand (stolen tags, electronic smog check results secretly got lost, etc.). Press question mark to learn the rest of the keyboard shortcuts. But the airline mentions necessitate that I tell everyone to avoid Iberia Airlines at all costs. Finally I said fuck it, and took the next bus downtown to their office. — Submitted by: Ron B. The story: I was trying to get some information from the local cable company, Comcast , about my bill. TikTokers are sharing their worst customer service experiences on the video-sharing platform, and the results are dizzying.. The lady I talked to actually seemed offended that I was organized. I assumed he was grabbing his ID, but nope, he didn't come to the door. I brought all the paperwork and even prepared my explanation because it was a bit messy. When they answered they put me on hold, and every 5 min or so they would pick up and say that they would be with me in a moment. Went to a restaurant on my birthday. Press J to jump to the feed. I came back the next day and saw a different person, who told me they don't need the original credit card for an exact product exchange! BACKSTORY: On April 7, 2010 I placed an order with an online billiard supply called Shooters for some extras (joint protectors, tip shaper, and some gloves). By far the worst customer service experience I’ve ever had. Wake up the next day with wrong item and missing items reports. I was renewing my NY license while going to school in Michigan, which involved getting the little eye exam from a Michigan DMV office. Wrong. Keeping my cool, I informed the customer about my attempts to contact him about a replacement. WTF. Customer is super demanding and changes mind often, a lot of items out of stock so I make replacements AFTER having them approved. Before I was about to check out I sent out one last message in regards to her margaritas, still no response. Then I start thinking to myself that maybe they'll tip in person or after order is complete.....NOPE. It started snowing like crazy while I was inside the store. I watched him look down at his phone, then put it back in his pocket. Cookies help us deliver our Services. A little more than $9 payout for about 40 items. I'm a really easy-going customer, but this really got my goat. I wonder if this particular store offered commission, that would be an incentive for returning an item and re-purchasing a different size in place of a straight return. The lady helping me asked me for the credit card used to buy the original pair of pants, as she claimed she had to return the large pair and make me repurchase the smaller pair. The margaritas were out of stock, asked customer if she wanted a replacement & no response. Did you describe the jogger to him? His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the heart of their mobile experience. tl;dr Was put on hold for too long, drove to the store while on hold and confronted them. I was having trouble finding a new car so i called the rental company to get an extension on the car I was renting. After being on hold for about 45 minutes total, I decided that they are going to hear what i have to say no matter what. And she says “ I didn’t get anything .” So I told her I apologize and I will contact support in regards to her not receiving any messages. When he proposed, low and behold, the ring is way too small. But a whole lot of people just wrecked their junk doing more than they had stretched for. “I sent this woman a candle. Had a customer who ordered 6 jugs of glacier brand water. I told him who I was, he went and checked in a room, and came back within 30 seconds to tell me "no, your poster isn't here.". We all have stories of what our best and worst customer service experiences are. For some of you, this experience will make you a loyal customer for life or make sure that you never use that company again. For an exchange they usually just need the receipt...yeah, she was dumb. When I got there about 20 minutes later, the guy I had spoken to at the phone was at the counter. The customer isn't always right, but they invariably think they are, even while they're punching a barista in the face. Finally I started banging as loud as possible on the door, and he turned around and noticed me still on his porch. MotorVise launches mystery shopping service as consumers experience worst customer service in Europe . About 30 minutes later, the app said the order was completed, however, I never received any food, and the cash tip was still sitting outside. It took me over three hours. r/TalesFromTheCustomer | WORST Customer Service Stories | Reddit Cringe | Here are some tales from the customer! One customer complained of money being stolen from his account, but they insisted he is the one who withdrew it. And again. Another arrived for her appointment only to be grilled by a person who insisted on knowing who the meeting was with and the nature of the business to be discussed. I arriveed and started unloading onto his porch. Worst customer I dealt with was this one bitch who was late for her order. And Again. Come on now the minimum with heavy pay would be like 13. THE ITEMS HE WANTED REPLACED BECAUSE THEY WERE OUT OF STOCK. I had a similar issue once. AskWomen Original. I've only had 2 bad customers since my start in May, thank goodness. Also rated 1-star (but forgiven). Member Article. She wanted two whole chickens, they were literally out of all the chicken. What is it with DMVs? As i walk up to the desk with phone in hand the guy at the counter asks me how he can help me to which i reply "I'm on hold and no one will pick up the phone and you guys don't look terribly busy." Considering the glowing testimonials they have on their site I figured it would be no problem, although I never heard a peep from them. What's Your Worst Customer Service Experience - RedditHas anything crazy happened to you? They’re so memorable! So with a goal of equal parts … He walked to the other side of the house and started looking out the window with his binoculars, with his back to me. I could hear him moving around inside, and then saw him come into view with a pair of binoculars. I'm surprised you didn't give up either LOL we just keep pressing on. Welcome to the best subreddit for Instacart Shoppers to discuss everything related to independent contracting for Instacart. His response? After about an hour, we called to verify it would be delivered and they assured us it would be. I was mortified! Went to exchange some pants for a smaller size. Telecommunications comes at a close second place, with 38% of the U.S. population saying this sector has the worst customer service in the country. Press J to jump to the feed. Get 2 FREE stocks when you sign up for Webull ⬇️ http://bit.ly/webull-2-free-stocks Girls Share Most Exciting Sexual Experience! I didn't have it (it was my mums card). So after waiting forever at the MI DMV, I get up there and explain to the woman that I just need the eye exam. r/AskReddit is the place to ask and answer thought-provoking questions. I rang the doorbell, knocked a bunch, and kept calling out to him through the screen. Thankfully, the second worker actually understood what I was talking about and gave me the test without fuss. Walmart Employees share their Worst Customer Experiences - Don’t forget to share yours stories in the comments section below! Needless to say, I was pissed. Guy was irate and screaming in my face because he wanted his physical receipt, One time this person didn't raise their tip like all my customers do, and I was mad, More posts from the InstacartShoppers community. Okay happened to me last week. She felt the items herself to see if her frozen hash browns were thawed out ( and they were). I tried to explain the situation to her but she continuously refused to give me the exam. I know I should've given up, but he was literally 20 ft. away from me, as I watched and listened to everything he did. Then she just printed out new ones for me and told me to get out when I thanked her. I had an order at staters with a request for margaritas. 30.8m members in the AskReddit community. I worked as a customer service rep at a cell phone company in college and would hear terrible things all the time but, the worst would have to be when I heard a man literally almost beat his wife to death. My first order was $80 but it took me 3 hours to shop , It was a big order but it wouldn't take me that long to shop now, You think I would have gave up but I kept on going, 9 bucks for 10 cases of water?? I did this every week for years and no one ever caught on. I had gotten in a wreck so i had to rent a car. Wow that was really rude especially since he was given a refund. When they’re great, we tell others. 2nd or 3rd day of IC. I realized he might have earbuds and can't hear me, so I called him through the app. Customer service experiences are the bread and butter of dinner conversations. like I had been enjoying the year of paperwork and getting pulled over and parking tickets? MotorVise Automotive has launched its own mystery shopping service to drive up standards across car dealerships - as a new report reveals Britons experience the worst customer service in … I drove home and almost quit. I responded to Kathy, who is apparently their customer service person, letting her know that I would not order from them again and I was extremely disappointed in how they handled it. And she’s pissed and well I explained that I tried messaging her. Wasted so much of my time...stupid bitch turned out to be the dumbass after all. I lost a poster on the bus, so I called their Lost and Found JUST in case someone had found it. 363 votes, 566 comments. What is the worst customer service experience you have ever had? This morning when I checked my email I had two messages (one for each glove) declining the return request. It was just nice to see them squirm and try to fib their way out of a situation where they were completely in the wrong. That said, I have nothing on these horrible customers, as relayed by their waiters and waitresses of Reddit: The order was 50+ items. They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. Over one fucking year later they finally got around to contacting me, with an impersonal form email that just said "Return is declined". I have wayyyy too many bad customer service experiences to write about. I quit immediately after and never looked back. Thank God for trusting my gut instinct and not getting her my own replacement for those darn margaritas! I got a 48 dollar Costco order. So glad I stuck to it and learned how to do this job the right way. I get there and she’s belligerently drunk I mean answers the door because it said “hand to customer” & she’s falling over. The worst experiences as a customer—for most people—are making calls to a call center. 2nd order I ever took. Uploaded 11/19/2020 in wtf These are some of the most dreadful real-life client incidents that will change the way you look at customer service workers for good. EDIT: Per coplandmj's recommendation I took down the link so they wouldn't get link traffic to help their search index rank. New comments cannot be posted and votes cannot be cast. We ordered pizza around 10:00. Not worth the hassle. It probably varies from store to store, but unless you're actually returning something you don't need the original card. New York, United States About Blog Author of 17 books, inductee into the Direct Marketing Hall of Fame, and all-around customer experience guru, Godin's foresight for what customers want out of digital is unparalleled. She gave me death glares and sighs and grunts and eventually said "I REALLY didn't need this today!" They found out and surprised me with a huge piece of cake. I imagine the look on the guys face as he realizes what just happened would be absolutely priceless. No biggie, right? The "worst" customer, in a moral sense, was also one of the best experiences I had during my time as a cashier. Redditor u/Bigstraight68 asked, “What is your worst sexual experience?” Some of the reason sex was bad for the commenters had to do with emotional disconnect, break ups, weird friendships that should have stayed friendships, and strange Freudian slips. I had already talked to NY and they said this would suffice for the renewal. Worst Our television service provider, who shall […] He was not pleased. I had never set foot in Costco before. A lot of the things were out of stock. They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. Since she was being a bitch, she deserved this from you: "I'm as stupid as much as you are a bitch, but what's your point?". The tip was 20 dollars on 500 bucks of stuff! What items are these? Call center experiences are routinely rated as the worst customer experiences with a company. r/AskReddit is the place to ask and answer thought-provoking questions. She asked if her frozen items were frozen they were thawed out. Half the time they don't even require it for a return. Ha, go to the eye doctor. I knocked again and called out to him through the screen, let him know that I *had* to scan his ID because it had wine. No biggie, right? User Kayla Unique, who sells on Etsy, kicked off the trend on Dec. 18 with an insane story of a woman who allegedly tried to threaten her with a fake lawsuit after trying to scam her out of multiple candles. When I was brand new and we had hours, I didn’t really know we could decline a batch without much consequence. Wow. That wasn’t even the worst part. A friend warned me and I didn't heed her advice. So I drove about 30 minutes to the rental car place while on hold. They sent the wrong size glove, so I contacted them via their site requesting a return/exchange of the product for the right size for both gloves. BACKSTORY: On April 7, 2010 I placed an order with an online billiard supply called Shooters for some extras (joint protectors, tip shaper, and some gloves). Then they added the cake to the receipt. I drive out there, sit in a parking lot for 2 hours, get ready to pack it in after no orders are sent to me, and they send me a 12 item batch for $9.27 less than a mile from the store. I dont really get any thing because my insurance was covering everything anyway. Chubby_hamster . Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. She looks at me, dead serious an says this: "well, you aren't very intelligent, are you?" 30 Service Workers Share Their Worst Customer Experiences. 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