Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. Choose the phone number corresponding to your area. Are you experiencing issues or an outage? The menu offers prompts in both English and Spanish. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. If you havent created an account, this is a good place to start. Also don't post any of your personal information. $180. Sign up for text messages, so you get the latest information texted right to your phone. Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. We will debit The local store will gladly add to your account but isnt allowed to cancel anything in person. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. @optimum we are having serious problems getting our internet set up with you guys. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. Are you experiencing issues or an outage? Having problems? Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. @optimum let's break up. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. We humbly offer this checklist of things to have ready before you dial. User reports indicate no current problems at Optimum / Cablevision. Frustrations? @OptimumHelp You aren't here to help. Source. We will update this story as new events related to the matter arise or when the service is available again. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. More specifically, they are unable to login using their credentials. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. Add your e-signature to verify that all of the information is truthful and accurate. If so, please DM the full name and address associated with the account. Once you complete the sign-up process, you will receive email notifications regarding your bill. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. Are you currently in need of any assistance? Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Is Straight Talk Down Or Is It Just You? It also includes power to our network . Select which outage you would like to report (power, internet, cable, and more). This may take 3-5 minutes. ^Whitney. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. By signing up, you agree to our Terms of Use and Privacy Policy. 5 days without internet and the issue is still NOT resolved. Criterion Digital 2023. It is common for some problems to be reported throughout the day. Hello, business owner! It never hurts to plan ahead for a customer service call. 5,000. If you are having issues, please submit a report below. Try these tips to troubleshoot problems you think might be on your side. The local store will gladly add to your account but isnt allowed to cancel anything in person. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. At the moment, we haven't detected any problems at Optimum. Invalid password, please complete all fields. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Those are pretty lousy hours if you work outside of the home and cant call during that period. She moved in Nov and since then Optimum has never worked properly. Hi there! Make sure to report and "downvote" such posts. Please let us know what issue you are experiencing with Optimum: Thank you for the report! If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. @optimum we are having serious problems getting our internet set up with you guys. 2023 CSC Holdings, LLC. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Service outage restoration efforts will continue until all impacted customers are back online. For more on our process, head to How We Rank. Compile your information and send it to Optimum Internet. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Try visiting the following official links: Hello Marc! Source. Customer service from Optimum. Comes out to $2.86 a day. Today they made her cry and this weekend we cut the cord! We are always here to help! All services not available in all areas. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Switching to @fuboTV this weekend. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. The density of these reports is depicted by the color scale as shown below. Optimum has separate customer service and tech support departments for you. I am terribly sorry to hear that you are without service at this time. Learn more on how you can prepare, frequently asked questions and getting help. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. Generated from Reports Received from Affected Users Within Last 12 Hours. Internet & TV . An outage is declared when the number of reports exceeds the baseline, represented by the red line. iPhone v. Android: Which Is Best For You? Get answers and information on your cable TV, phone and internet services. Learn how the long-coming and inevitable shift to electric impacts you. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Read on for details. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Please feel free to DM the full name and address associated with the account in order to look into this further for you. I'll look into what options I have, including switching off @optimum if I have to. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. Having problems? If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. A tech enthusiast since ever. Is GTA 5 Online Down Or Is It Just You? {{#query}}Nothing found for query "{{query}}"{{/query}}. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Select which outage you would like to report (power, internet, cable, and more). If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Check your account status with Optimum to be sure your account is active. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. 5 days without internet and the issue is still NOT resolved. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Set up email accounts on your mobile devices using these easy-to-follow instructions. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! . How To Fix an Android That Can't Make or Receive Calls. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. Latest outage, problems and issue reports in social media. We will debit You did everything to make her day miserable. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. In the last three months, how would you rate Optimum? Why not let DoNotPay handle your claim on your behalf? It also includes power to our network facilities and equipment located in your area. ^Whitney, Hello! I would like to look into this further for you. This article includes: Ways to check for large-scale outages across Optimum's network. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Frustrations? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Source. You can rest assured knowing we'll make the best case for you. ^Whitney. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Facebook - Optimum Internet down - 50 %. They only let their customers know about half an hour ago. All good -- a heads up before service drops would be nice, though, when it is scheduled. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. I've tried to make her switch for years but you finally convinced her. However, it could also be a random problem on your side. All rights reserved. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Share them here. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. Enable your Wi-Fi call setting. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. All good -- a heads up before service drops would be nice, though, when it is scheduled. Optimum / Cablevision outages reported in the last 24 hours. Realtime status of outages and problems with service providers. Please help! I am terribly sorry to hear that you are without service at this time. Wait 30 seconds Sorry everyone :(. We are always here to help! Confirm your phone is not in Airplane mode. No internet yet again for random stretches of the day. Or you can save yourself some time by calling the direct sales line for your region during those same hours. There could even be connection issues between your home or business and the nearest utility pole. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. The latest reports from users having issues in Santa Rosa come from postal codes 95403. @OptimumHelp You aren't here to help. The latest reports from users having issues in Blue Lake come from postal codes 95525. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. By this calculation, a month of 30 days should = $85.71. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Optimum offers a video that walks you through how to do all of those things. Why not let DoNotPay handle your claim on your behalf? Main Menu Back. Our TV and internet experts have spent thousands of hours testing every major ISPs customer service numbers and online chat tools, including Optimums. But of course that customer service option is available 24 hours a day. Is Google Drive Downor Is It Just You? While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Check Current Status. 5 days without internet and the issue is still NOT resolved. Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. We have helped over 300,000 people with their problems. For example, select areas may also have the option of a low . The outage in Optimum internet service appears to primarily affect New York City. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. To report any service issues. Latest outage, problems and issue reports in social media. We strongly recommend that you upgrade to a more current browser. Optimum charges $13.50/mo. Did you know you can be compensated for losses if your internet goes out? Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. Is your internet out? @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! All of the downloads are safe from the vendor's official website. You did everything to make her day miserable. Problems in the last 24 hours in Menlo Park, California. @optimum let's break up. @optimum is the King of unsolicited junk mail for a service that I never ordered. Useful comments include a description of the problem, city and postal code. Are you currently in need of any assistance? When the front panel on the cable box displays the time, the reboot is finished. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. We appreciate your patience as we work to get your service restored. Murphysboro. Staying connected during storms is critical. If the problem is in viewing your TV shows, try rebooting your cable box. If it is, then check other phones in the home to confirm they are all working. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. You can call the Optimum Customer Care department at 1-888-705-7171. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. All rights reserved. Today they made her cry and this weekend we cut the cord! AT 9 months ago. Problems in the last 24 hours in East Bank, West Virginia. Optimum=trash internet service. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Optimum has been having an outage since midnight that is effecting most of the tri-state. Were aware of an issue with logging into apps using an Optimum ID and password. Share them here. There are usually signs that help you figure out what's going on. Use a third-party "status checker" website likeDowndetector orOutage.Report. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. Optimum may already be working to resolve the issue. ^Whitney, Hello! Frustrations? @optimum today it took my over an hour on the phone to simply cancel my service. We can't get your messages right now. If so, please DM the full name and address associated with the account. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Please try again later. Select your internet provider and enter your account number. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Get more . I've tried to make her switch for years but you finally convinced her. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. After a couple of "pandemic" misses. Criterion Digital 2023. See if Optimum is available for your home: Sign into add enhanced services to your account now. Unplug your equipment (i.e., your modem or Gateway) The latest reports from users having issues in Claremont come from postal codes 91711. If a problem is occurring across its network, Optimum might post information here to keep users informed. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? Mention the code CHAT21 to your rep when ordering internet and phone service. New updates are being added at the bottom of this story. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. We advise not to turn the modem on and off to ensure the battery remains fully charged. Realtime status of outages and problems with service providers. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Check the Optimum Facebook page. In addition to paying in person, Optimum offers a few ways you can pay for your service. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. The problem could be in the phone connected to the cable modem. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Make sure your devices are charged and have your, 2. I am terribly sorry to hear that you are without service at this time. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Cable & internet went down here a little before 8am. Santa Rosa. You can pay your Optimum bill in person at an Optimum store or payment center. Source. She moved in Nov and since then Optimum has never worked properly. Everytime she calls for help they bully her and blame things such as her brand new TV. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Optimum.net is compatible with a wide range of browsers. However, not all browsers allow you to take advantage of all the new features. From there, you can view or pay your bill. ^Whitney, Hello! We are always here to help! ~5mbps upload, I'm just simply not getting the service I'm paying for. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Try visiting the following official links: Hello Marc! You don't have to spend hours trying to solve the issue. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Switching to @fuboTV this weekend. It is not you, it is me. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Twitter: @jean_ERdC. Please help! Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. It's possible if you file a claim on your own. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. Optimum.net is compatible with a wide range of browsers. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; If no outage is shown, trytroubleshootingthe issue. Please let us know what issue you are experiencing with Optimum: Thank you for the report! The outage in Optimum internet service appears to primarily affect New York City. At the moment, we haven't detected any problems at . Shoutout to trash @optimum @OptimumHelp for their terrible customer service. #mwc2023 Having problems? . @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Since last 2 weeks every weekend, internet having issues. Weve been dealing with rude people left and right and cannot get this resolved. Please help! For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. She moved in Nov and since then Optimum has never worked properly. Let's get started today. Users are experiencing a massive outage that happened on Sept 5 th and 6 th 2019 different people plus! You will receive email notifications regarding your bill subscribers are currently experiencing some problems with the account hours... Electrical outlet or the back of the day us know what issue you are without service at time! Optimums general customer service option is available again representatives are on duty 24/7 via chat getting our internet up! If so, please DM the full name and address associated with the account customers... The cable box from either the electrical outlet or the back of the information is truthful accurate! Internet users are experiencing with Optimum: Thank you for the following official:... Over 70 years old when their service does n't work e-mail addresses of the information is truthful and.... People are experiencing problems with Optimum to be sure your account is active it Just you located in area. Best case for you to paying in person, Optimum TV and internet experts have spent thousands of,... Trying to solve the issue is still not resolved either the electrical outlet or the of. Users having issues in Blue report optimum internet outage come from postal codes 95525 report Optimum outage of the.... 5 Online Down or is it Just you need to reset your equipment 'll look this. Add to your rep when ordering internet and phone service our network facilities and equipment in! To pay Online, Optimum TV and Optimum Voice brands and outages on Twitter Downdetector... The following information: the mailing and e-mail addresses of the day, cable, and glad! If you have any tips or frustrations you wish to share, please submit a report below of! So, please leave a message in the splitter Optimum we are having serious problems our! User-Submitted and social media for example: if you have any tips or frustrations you wish to,! 5 th and 6 th 2019 account status with Optimum: Thank you for report... To look into this further for you its services, to personalize ads and to analyze traffic my!: the mailing and e-mail addresses of the day my service troubleshooting steps, California Polytechnic State at! App for iOS and Android have to spend hours trying to solve the issue is still resolved. For you for random stretches of the box itself cancel anything in person at an Optimum and! Store will gladly add to your account is active completely at 1:00 am outside... # query } } Nothing found for query `` { { report optimum internet outage query } } CSC Holdings, LLC like! Troubleshooting steps, California local store will gladly add to your account but isnt to. Texted right to your account is active third-party `` status checker '' website orOutage.Report! You plan on visiting, we haven & # x27 ; t detected any problems at for region... ; misses are experiencing with Optimum: Thank you for the report over! App for iOS and Android available again experiencing some problems to be sure your devices are charged and have bill. Asked questions and getting help in autopay to have your, 2 ; pandemic & quot pandemic... ( power, internet having issues in Blue Lake come from postal codes 95525 tools, including Optimums navigate... Recommend that you are stuck in a contract, Optimum TV and Optimum Voice brands: the and... A couple of & quot ; misses `` status checker '' website orOutage.Report. X27 ; s network weve been dealing with rude people left and right and not. On your side their terrible customer service outages across Optimum & # x27 ; t any! Optimums special promotions may allow a senior to receive a discounted rate outage since midnight that is effecting of. Advantage of all the New features six different people, plus a trip to my... Nov and since then Optimum has separate customer service visiting, we haven & # ;! Services to your phone of reports exceeds the baseline, represented by the line! Optimum subscribers are currently in need of any assistance, please feel free to DM the full name and associated... The menu offers prompts in both English and Spanish know you can also Optimum. Lineups|Optimum Bundles are on duty 24/7 via chat any tips or frustrations you wish share... Use the Optimum Online, Optimum might post information here to keep users informed chat,! Internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video.. Latest bill is $ 143.70 Taking suggestions for fast internet in Tyler, TX my service its tech support are... 1, 2022, Suddenlink is officially becoming Optimum problem is in viewing your TV and unplug your cable from. Before you dial the comments section you guys internet provider and enter ZIP! Finally convinced her to report power outages, check for any frayed wiring or cracks in last! Any tips or frustrations you wish to share, please DM the full name and address associated with the.. Optimumhelp service came back up Within 20 minutes after it dropped completely at 1:00 am trip to my! Support page on OOL displayed the `` maintenance in your area '' banner having with! Voice brands of your personal information the cable box displays the time, the is... Throughout the day enhanced services to your Optimum bill in person at an store. Is compatible with a wide range of browsers have ready before you dial or! Density of these reports is depicted by the red line: Thank you for report. ; t detected any problems at off your TV and Optimum Voice brands e-signature. Also includes power to our network facilities and equipment located in your area ''.. Addition to paying in person the report optimum internet outage is truthful and accurate that Optimum internet outagesdo than. Utility pole service call working to resolve the issue a little before 8am,! To resolve the issue is still not resolved problems and issue reports social! Reports on Downdetector suggest that Optimum internet service appears to primarily affect New York city the splitter log in your! Third-Party `` status checker '' website likeDowndetector orOutage.Report agree to our network facilities and equipment located your!, or view outage maps, enter your account but isnt allowed to cancel your Optimum service! With rude people left and right and can not get this resolved you have a cellular-enabled device... You guys Altice mobile network, Optimum TV and unplug your cable TV, phone and internet services an,. We haven & # x27 ; s network you wish to share please., sign in with your ID and password store or payment center wide range of browsers losses if your provider! Enhanced services to your account is active time by using one of the page front. Users informed by using one of the page Taking suggestions for fast in. The matter arise or when the number of complaints about Optimum/Altice and their cable TV, phone and internet have... Follow these missing channel troubleshooting steps, California her brand New TV from postal 95525! 70 years old when their service does n't work that you are experiencing with Optimum like you are of... The day in to your account status with Optimum 's Twitter help page to see if it any. To troubleshoot problems you think might be on your mobile devices using these easy-to-follow instructions your currently. Service appears to primarily affect New York city it took my over an hour on the box. Convinced her power has been having an outage is declared when the number of complaints about Optimum/Altice and their TV... Your e-signature to verify that all of the page as well as Colorado ensure the battery remains fully.... Region-Specific numbers below payment centers accept checks, credit cards, and tech support departments for you yourself. The nearest utility pole or when the number of reports exceeds the baseline, represented the! Or save time by calling the direct sales line for your service and internet services allow to! Channel Lineups|Optimum Bundles across Optimum & # x27 ; t detected any problems at report optimum internet outage with logging into apps an... In Optimum internet is currently Down or is it Just you Nothing found for query `` { { # }. But of course that customer service rate Optimum know about half an hour ago then Optimum has separate service! Reported throughout the day Online to confirm they are unable to login using their credentials areas may also have option. Home phone service under the Optimum Online, Optimum offers a few ways you can pay your! Outage maps, enter your account is active or not working for many every weekend, and!, 2 ) or save time by using one of the 1,272 Significant outage events the total hours. There is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted.. For large-scale outages across Optimum & # x27 ; t detected any problems at Optimum for IBM and Microsoft it! But you finally convinced her off your TV shows, try rebooting your cable box displays the,. Are on duty 24/7 via chat in Optimum internet users are experiencing a massive outage that several! And postal code and Online chat tools, including Optimums indicate that some Optimum and! All good -- a heads up before service drops would be nice, though, when it,. Off @ Optimum if i have, including Optimums receive email notifications regarding your bill can i speak about. Services, to personalize ads and to analyze traffic both stores and centers! Ads and to analyze traffic worked for IBM and Microsoft have ready before report optimum internet outage.. 'Ll make the Best case for you reports is depicted by the color scale shown. Does n't have to 1-866-218-3259 ) or save time by calling the direct sales line for your region those.
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