Inactive Accounts. Great Wolf will give notices for the Program, at Great Wolf's sole discretion, except as required by law, by email, regular mail, general posting on the Website or postings in participating Great Wolf locations, or through other methods deemed appropriate by Great Wolf as permitted under law. Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. Explore options by age group here. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. Director of Guest Services- Full-time-Salaried $90k-$95k annually. 5. This data is used for promotional and marketing purposes only and the data we gather, along with the reports we generate do not recognize any personal information specific to you, or your individual computer. What time is check-in? Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective participant resides. Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. These offers may be temporary in nature. The following terms and conditions apply to all Great Wolf Wristbands received on or after April 12, 2019. DISPUTE RESOLUTION; WAIVER. Individuals are limited to one account per person and duplicate accounts (including under multiple email addresses) may be deleted or terminated by Great Wolf, in its sole discretion. Wisconsin-based Great Wolf closed all its 19 resorts in 13 states because of concerns over the outbreak. As stated above, Great Wolf Resorts may share information it collects from you with trusted marketing partners, unless you indicate that you do not wish to receive these offers. Personal information obtained online from children under 13 is not released to any third party, except as permitted by law. Group reservations are excluded and not eligible for Voyagers Points. A minimum $250 cleaning charge will also be applied. This does not affect your statutory rights as a consumer. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. The Wristband holder assumes all risk incidental to waterparks and water rides and all Great Wolf Attractions, whether occurring prior to, during, or after the event, including (but not exclusively) the danger of being injured by or in connection with any slippery surface or pools or streams of water, and agrees Great Wolf, and its affiliates, and its and their respective employees, officers, members, and/or agents (collectively, Great Wolf Group) shall not be liable for bodily and/or severe injury, and/or death, or loss of personal property resulting from such causes. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. 9-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable Dates cannot be changed through Groupon once booked; valid only for night (s) purchased No-shows will be charged total Groupon rate No refunds will be processed by Groupon after check-in Resort means one of the Great Wolf Lodge locations. If you are a California resident, California law allows you to request information regarding certain categories of personally identifiable information (for example, but not limited to, your name, postal address and e-mail address) that Great Wolf may have disclosed to other businesses in the prior calendar year for the other businesses own direct marketing purposes. Ten individually themed units plus free wifi in the Lodge area. See ourPrivacy Policyregarding use of personal information. Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought Untethered Wristband means as provided under Wristband Types below. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide the following information in writing to Great Wolfs Copyright Agent named below: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and. Any booking made on any third-party reservation platforms (e.g., Groupon, Expedia etc.) YOU MAY NOT SUBMIT PERSONAL INFORMATION TO THE SITE IF YOU ARE UNDER THIRTEEN (13) YEARS OLD, AND IN SOME INSTANCES YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OR OLDER.GREAT WOLF MAY DISCONTINUE OR MAKE CHANGES IN THE INFORMATION, PRODUCTS, OR SERVICES DESCRIBED IN THE SITE AT ANY TIME WITHOUT PRIOR NOTICE TO YOU AND WITHOUT ANY LIABILITY TO YOU. Great Wolf Resorts, Inc. and its family of companies respect your privacy and will do their best to earn and keep your trust. Guests with animals not qualifying as service animals under applicable law will be asked to check out and will forfeit their deposit. Notices; Electronic Communications. To find more, please read ourPrivacy PolicyandCookie Policy. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of the Site is strictly prohibited. Today, July 16th, I tried five times to cancel my reservations. All other offers and other Member benefits expire in connection with the terms provided with that reward offer or Member Benefit. What personal information is collected and how is it used? Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. The following is a non-exhaustive list of Wristband types available at a Resort, provided however, all Wristband types may not be available at all Great Wolf Resorts, and/or a Resort may have one or more additional or special purpose Wristband types available. The arbitration will be conducted in Chicago, Illinois, and the laws of the state in which the Resort is located shall govern. Voyagers Points for any single Qualifying Purchase may only be credited to one (1) account. Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. Guest, or if a minor, his or her parent or guardian, shall be liable for and indemnify Great Wolf, the Lodge, and its and their employees, agents, and related entities from any civil liability, fines, penalties, costs or expenses incurred by or imposed on Great Wolf or the Lodge arising from or related to Guests conduct or failure to comply with any provisions of this Section, including but not limited to: (x) any purchases by or credit extended to the Guest; or (y) any personal injury, death or damage to persons or property caused directly or indirectly, in whole or in part, by any willful or negligent act or omission on the part of the Guest. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. (1) Great Wolf may delay or waive enforcement of any of the provisions of these Terms and Conditions without losing its right to enforce the same or any other provision later; (2) Wristband holders waive the right to receive notice of any waiver or delay or presentment, demand, protect, or dishonor; (3) should any term herein be deemed invalid or unenforceable, the remaining terms shall remain in full force and effect; and (4) you will send any legal notice or other notice or information that you are required by law to provide or deliver to Great Wolf by first-class mail, or by recognized commercial overnight courier, to the following address: Great Wolf Resorts, Inc., ATTN: Legal Department, 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654. Great Wolf Lodge is a pet-free facility. TO THE FULLEST EXTENT ALLOWED BY LAW, GUEST HEREBY RELEASES, DISCHARGES, WAIVES ANY CLAIM OF LIABILITY AGAINST, AND COVENANTS NOT TO SUE Great Wolf Resorts, Inc., Great Lakes Services, LLC, GWR Manager, LLC, all affiliates of each of the foregoing, rescue personnel, inspectors, underwriters, consultants, and other persons or entities who give recommendations, directions, instructions, or engage in risk evaluation or loss control activities regarding the premises or this Activity, and with respect to each of the foregoing, their respective officers, directors, agents, owners, managers and employees, all for the purposes herein referred to as "Releasees," FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, LOSSES, OR DAMAGES CAUSED, OR ALLEGED TO BE CAUSED, IN WHOLE OR IN PART, BY THE NEGLIGENCE OF THE RELEASEES OR OTHERS, INCLUDING ANY AND ALL NEGLIGENCE IN THE COURSE OF RESCUE OPERATIONS; AND GUEST FURTHER AGREES that if, despite this RELEASE, DISCHARGE, WAIVER OF LIABILITY AND COVENANT NOT TO SUE AGREEMENT I, or anyone on my behalf, makes a claim against any of the RELEASEES, GUEST WILL INDEMNIFY, SAVE, AND HOLD HARMLESS EACH OF THE RELEASEES from any litigation expenses, attorneys fees, loss, liability, damages, or costs which may be incurred as the result of such claim. The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. How will you know if we change our Privacy Policy? The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. Roughly a month ago we called to. Puedo traer comida al parque acutico? You may opt-out of receiving the mailings or any other e-mails that we send to our mailing list by using the "unsubscribe" feature in any e-mail you receive from us. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent about rescheduling your reservation, or to cancel and receive a full refund. Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. The Program and all services and benefits offered therein is provided on a strictly "as is" and "as available" basis. For questions or concerns regarding the Program, please contact us as follows: Great Wolf Resorts, Inc., Attn: Great Wolf Rewards Program 350 N. Orleans St., Suite 10000B Chicago, IL 60654 Phone: 708.967.3300 Fax: 608.729.2235 E-mail:[emailprotected]. Full-Time. Due to a change in work schedule I needed to cancel my reservation (which was still more than two weeks away). Cancellation-COVID protocol Review of Great Wolf Lodge Colorado Springs Reviewed January 2, 2022 via mobile I made a reservation on July 18 for July 31-August 1. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . Termination by Great Wolf of your account will result in cancellation and forfeiture of all Voyagers Points and associated Member benefits, and Great Wolf has no obligation to refund or credit you any amount following such termination by Great Wolf. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. When this reservation was booked I paid extra for the flexible cancellation option which would allow us to cancel if something came up for a little bit extra. Check-out time is at 11a.m. or as otherwise specified on your reservation. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. Posted: January 20, 2023. BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. For clarification, to qualify as a Stay, booking for the Stay at the Great Wolf location must be made directly with Great Wolf. 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