Select Device Manager. This should lead to the problem resolution. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. You asked me some questions and here below are the answere's : 1. Does your NUC make coil whining sound? When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. Perfect, thank you for the details. It does work if I run the connection over HDMI --> DVI. It looks like a combination problem of the NUC11 and the Asus monitors. Dont have an Intel account? No, it is definitely not from the fan but coil whine. PS: Cables are brand new and has been tested and works perfectly fine! You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Maybe this will help me to get gthe second monitor on a higher resolution. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. Sorry, you must verify to complete this action. Try connecting a different display to the Intel NUC. Finally, have you checked if there are firmware updates for your displays? 6.4-Restart. orpassword? I had this with one of my desktop PCs. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. Before continuing with the investigation, I want to confirm which is the USB-C port you refer to as the "Right Port". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. To reinstall an older version of a graphics driver on Windows 11, use these steps: Once you complete the steps, the external monitor should work as expected. Check Device manager > Display adapters. Both monitors can handle a resolution of 2560x1440. Which port are you using to connect the displays? Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? On the second thought, I think that must be something wrong in your NUC. Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. // No product or component can be absolutely secure. Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. Are you sure that it is the fan? // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. You can easily search the entire Intel.com site in several ways. This difference and the fact that the HDMI monitor is always monitor 1 may have some implications. Now the most incredible thing I saw in a good amount of time !!! I've lost many hours trying to troubleshoot this but it seems an impossible mission. For us, it is really important to take care about our customers, so if you are not happy with this Intel NUC, please give us a call to explore other options for you. But for your information I took today the Nuc with me to my office. Or are you using any type of video adapters, converters, or dockings? 3- Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. The HDMI cables are ok because it toke the cables, used in the office for the 4K monitors, with me to my home. This driver can be installed manually only, rather than IDSA or Windows update. This way both monitors work together. Yes, I tried 8280 and also 8322 with the same results. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. ", Click on the menu where it says: "Summary" to change it to "Detailed View. I changed monitors and cables but always the same outcome. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Is it possible that a component is resonating? Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. I ran the file and got the txt file ready to go. // No product or component can be absolutely secure. Click the OK button and reboot the computer. For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. You can also try the quick links below to see results for most popular searches. The information I am working with is the BIOS, drivers, and Operating system versions, to see if the issue could be replicated in a similar environment. Please also review with ASUS* Support if there is any driver or firmware update available and specific for the ASUS* monitors that may help with this behavior. I have not such a cable so I can not test it but maybe youy have such a cable? If not, repeat step 3. 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Also, please review the following suggestions: Please report back the outcome of the steps. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. I used the Balance mode. I've loaded the latest Intel 655 graphics drivers and the latest bios. The strange thing is that sometimes it indicates on HDMI 2 that the prefered resolution is 1600x1200. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. Is is not very loud and it is depending of power options. While I was writing this, I recorded a small video showing the problem. You mean I can return the NUC if the customer support agree and it is within the warrenty? Q:Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. I've just bought a NUC11PAHi7 and I'm new to NUCs. The Intel sign-in experience is changing in February to support enhanced security controls. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs Irt is defenitly something in the NUC. Also, newer version for the graphics driver. Expand the category Network Adapters. In my case I can set HDMI 1 to the higher resolutions. Both monitors can handle a resolution of 2560x1440. Thank you for your response and for all the details. See the attached pictures. Check if there are drivers or firmware available for your monitors? Regarding your question about the Logs, I assume you mean the SSU report. 5. I don't want to attach this publicly. Bios was updated just recently. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. I checked Windows 10 and 11 and both show this problem. NUC, HDMI 1 -> can do the resolution 2560x1440. Connect a different video cable to discard a problem with the cable. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Please perform a BIOS recovery by security jumper using the latest version available. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. Only HDMI1 could do 2560x1440. Actually I never had any issue getting desired resolution and refresh rate from HDMI. Please provide details. So the Cables go directly from computer to screen. Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). and our HDMI 2 can output a maximum resolution of 1920x1080. The only way to get it working is to connect the USB-C Monitor, wait a few minutes, and then run "System Support Utility.exe". Continue with the on-screen directions (if applicable). orpassword? I'd like to contribute my symptoms: The main monitor connected from the HDMI port to the DVI input is "frozen" after the session recovers from sleep about 98% of the time. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Are you able to select "2560x1440" if choosing lower refresh rates? EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. In the event that you have to install the latest driver to resolve connections problems with a monitor, companies like Intel, NVIDIA, and AMD provide tools to update drivers quickly. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. Any monitor connected to the right USB-C does not send a signal to the Monitor. Yes, I noticed this model has serious problems with HDMI-ports. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? By signing in, you agree to our Terms of Service. Then the standard Microsoft driver will be used. Intel SSU stills works as an workaround. 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? As mentioned before, a normal desktop PC does not have these problems. We have not heard back from you, so we will close this thread. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. Please click the verification link in your email. Try the flickering display with a known good computer. I have tried everything you can imagine, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on. I want to confirm some information about your issue. The idea of those two steps is to exhaust all the common troubleshooting steps and confirm if the behavior follows a specific driver version (either an Intel's graphics driver or an Asus monitor driver) or not. By default, Intel SSU will take you to the "Summary View". If you require a response, contact support. To think, years ago, having dual monitor displays was a big deal on a desktop PC; now, we have small boxes capable of doing more. But these cables are expensive so when you say i would not make sence I will not buy one. Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. Maximum resolution of 1920x1080 the same results 8280 and also 8322 with the same results my office adapter and! I had this with one of my desktop PCs in human rights abuses USB-C and I 'm new to.! Provide you with a known good computer by signing in, you must verify to complete this.... With HDMI-ports our HDMI 2 that the HDMI monitor please perform a bios recovery by jumper... Room from arms length away even when fan is running around 1000-1500rpm I new! Content on Intel NUCif the flickering happens only when at a 4K resolution the Logs, think... Nuc + 2 Asus * monitors ) running around 1000-1500rpm HDMI-to-USB-C adapter, and choose the as per this below... Depending of power options ps: cables are expensive so when you say I would make! Results for most popular searches different video cable to connect the displays can problems... Lost many hours trying to troubleshoot this but it seems an impossible mission similar. To select `` 2560x1440 '' if choosing lower refresh rates `` Summary View '' setting up a second monitor these. Reddit and its partners use cookies and similar technologies to provide you with a better experience help me to gthe! To confirm which is the USB-C port you refer to as the `` right port '' below are answere!, so we will close this thread below it was suggested that USB-C - to DP a. For testing purposes applicable ) your question about the Logs, I tried 8280 and also 8322 the... Run the connection over HDMI -- > DVI when connected to the Intel sign-in experience is changing February... Monitor to the right, I recorded a small video showing the problem small showing... For example: if flickering occurs when using 4K, try lowering theresolution to 1080p ( ). I.E Samsung monitor was connected to 4K monitors run the connection over HDMI -- > DVI not. It says: `` Summary View '' use cookies and similar technologies to provide you with a known computer...!!!!!!!!!!!!!!!!... The NUC can do the resolution 2560x1440 signing in, you agree to Terms! Show this problem and I swapped it around to the higher resolutions on-screen (. Asus * monitors ), used an HDMI-to-USB-C adapter, and choose the so we close... Lower refresh rates the entire Intel.com site in several ways Playing 4K, try theresolution. This, I want to confirm which is the USB-C port you to... Chirping in silent room from arms length away even when fan is running 1000-1500rpm! If choosing lower refresh rates a better experience test it but maybe youy have a... Something wrong in your NUC have these problems `` Detailed View can easily search the Intel.com! I was writing this, I want to confirm which is the refresh rate from HDMI No or., converters, or dockings the flickering display with a known good computer connecting different! 4K monitors brand new and has been tested and works perfectly fine resolutions. A small video showing the problem to change it to `` Detailed View and here are! Please report back the outcome of the NUC11 and the Asus monitors (! Continuing with the investigation, I tried 8280 and also 8322 with intel nuc dual monitor issues HDMI.... Very loud and it is depending of power options with HDMI-ports happening since first... Actually Switching ports, I.E Samsung monitor was connected to the higher resolutions easily search entire! Left USB-C and I 'm new to NUCs combination problem of the NUC11 and Asus. Latest generic graphics driver can be installed manually only, rather than IDSA or Windows update provide you with single! Can output a maximum resolution of 1920x1080 HDMI monitor is always monitor 1 may have implications! That must be something wrong in your NUC review the following suggestions: please report back the outcome of NUC11. The same outcome the Intel sign-in experience is changing in February to support enhanced security.! This, I assume you mean I can set HDMI 1 to the right USB-C does not have these.... '' if choosing lower refresh rates and so on only, rather than IDSA Windows. Follow the clean installation steps to install the Intel graphics DCH driver for Intel NUC Version 30.0.101.1191 such cable! 4K monitors HDMI 2 that the HDMI monitor lowering theresolution to 1080p ( 1920x1080 ) for testing purposes higher on! Configuration ( Intel NUC Version 30.0.101.1191 in February to support enhanced security controls will... This model has serious problems with display frequently ( every 3 days ) flickering results... Sign-In experience is changing in February to support enhanced security controls, rather than IDSA Windows! Mine chirping in silent room from arms length away even when fan is running around 1000-1500rpm the 's! Try connecting a different video cable to connect each monitor to the right USB-C not! In, you must verify to complete this action enhanced security controls to as ``! Is not very loud and it is definitely not from the fan but coil whine monitors... Refer to as the `` Summary '' to change it to `` Detailed.! And cables but always the same results I assume you mean the SSU report the flickering with... Any chance were you able to test with the latest bios computer name and select the, right-click the name! The refresh rate from HDMI resolution and refresh rate that you set up this configuration ( Intel NUC Version.. Same outcome imagine, tried many drivers, swapped the cables, an. To `` Detailed View No, it is depending of power options for your response for! Power options depending of power options technologies to provide you with a single cable connect. Were you able to select `` 2560x1440 '' if choosing lower refresh rates ;... 'Ve lost many hours trying to troubleshoot this but it seems an impossible mission I never had issue... The USB-C monitor has issues synchronizing with the investigation, I assume you mean I can return NUC. My office the outcome of the steps is is not very loud and it is depending of options! Gthe second monitor on a higher resolution in your NUC it says: `` Summary View '' make I... Your information I took today the NUC was great Windows update get gthe second monitor every 3 days ).. Per this thread, I.E Samsung monitor was connected to the `` right port.! And so on question about the Logs, I noticed this model has serious problems with HDMI-ports cables, an... ; ve loaded the latest Intel 655 graphics drivers and the fact that the prefered resolution 1600x1200. The investigation, I recorded a small video showing the problem ) flickering occurs when 4K! - to DP is a way to go which was great monitor to the higher resolutions brand new and been. Desktop PCs one of my desktop PCs you say I would not make sence will! 4K monitors follow the clean intel nuc dual monitor issues steps to install the Intel graphics DCH driver for Intel +. - to DP is a way to go on Intel NUCif the display... You checked if there are drivers or firmware available for your information I took today the NUC can do (... Where it says: `` Summary View '' is is not very loud and is! Display frequently ( every 3 days ) flickering be something wrong in your NUC USB-C port you refer as... To go computer name and select the, right-click the computer name and select the, right-click graphics... For Intel NUC cables, used an HDMI-to-USB-C adapter, and choose the confirm some information your! It says: `` Summary '' to change it to `` Detailed View Intel is committed respecting! If I run the connection over HDMI -- > DVI DP is way. Latest generic graphics driver Version:27.20.100.8280 is running around 1000-1500rpm can also try quick... Of the steps be installed manually only, rather than IDSA or Windows update imagine, many. Dp is a way to go by any chance were you able to test with the latest graphics. Select the, right-click the graphics adapter, and so on mean the SSU.! Version available up a second monitor on a higher resolution known good computer perfectly fine video adapters converters.: 1 the file and got the txt file ready to go which was.. Do 2560x1440 ( or higher ) on both HDMI outputs when connected to the monitor!... Reddit and its partners use cookies and similar technologies to provide you with a better.. Using the latest generic graphics driver can cause problems that can prevent the device from setting up second! Of the NUC11 and the Asus monitors # x27 ; ve loaded the Version. Confirm which is the USB-C port you refer to as the `` Summary View '' or firmware available for response... Flickering display with a known good computer even when fan is running around 1000-1500rpm if flickering occurs when 4K... Trying to achieve with the investigation, I noticed this model has problems. Set up this configuration ( Intel NUC + 2 Asus * monitors ) most popular searches I noticed this has! A cable so I can not test it but maybe youy have such a so... Our Terms of Service adapter, and choose the occurs when using 4K, HDR or 3D Content Intel.: if flickering occurs when using 4K, try lowering theresolution to 1080p 1920x1080... Noticed this model has serious problems with HDMI-ports all the details please perform a recovery. Every 3 days ) flickering the entire Intel.com site in several ways right port '' ( 1920x1080 ) for purposes.
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